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Ways To Make Your Client Comfortable

In: Crystal Nails News On:

Make them feel welcome – describe to the client your service, offer a drink    and show interest in their person (engage the conversation).

Ask the client about their favourite scent or music preference – you can always change the radio station or music channel to secure their comfort.

Identify customer needs – Take your time to find out what your clients’ needs and advise on the perfect treatment or products.

Wash your hands or select your protection – clients will be reassured of your high hygiene standard.

Price your items or services at market value and offer a money back guarantee –exceptional service and products at a fair market price could be a winning formula for small business and a happy client.



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